Refunds and Cancellation

Billing start

Plus billing starts when checkout completes. A payment method is collected so the subscription can renew without interruption. The homepage free daily draw is not a paid trial and does not delay the first charge.

Your first subscription charge is collected when you subscribe.

How to cancel

You can cancel Plus at any time. If your subscription has online subscription management available through Stripe — for example a link in a payment receipt — you can cancel yourself there.

If you can't find a way to cancel, email contact@azurepod.com from the address you subscribed with and we will cancel it for you. We will not put you through an unnecessary retention process first.

Cancelling stops the next auto-renewal; unless a refund is otherwise issued, your access for the period you have already paid for generally continues to the end of that billing cycle.

Refunds after a charge

Cancelling does not by itself refund a subscription fee you have already paid.

If any of the following happens, contact us as soon as you notice:

• you believe you were charged in error
• the same subscription was charged twice
• you had already cancelled, but were charged anyway
• a technical problem with Tide Oracle or the payment system meant you couldn’t actually use what you paid for

How to request one

Email contact@azurepod.com from the address you subscribed with and briefly describe what happened. If you raise a reasonable request like the ones above within 30 days of the charge, we will generally refund it; where applicable law provides a longer period or other refund rights, that law governs. We would rather return a $6.99 charge than keep money from someone who reasonably shouldn't have been charged — we want this to stay simple.

Stripe, as merchant of record for Managed Payments transactions, may also apply its own refund handling and statutory cooling-off rights where your country requires them — for example the right of withdrawal for consumers in the EU and UK. This policy does not limit any refund or other consumer right you have under applicable law.

Before you file a dispute

Please write to us first at contact@azurepod.com. Most billing errors or refund requests can be resolved directly without going through your bank or card issuer — a refund takes us a few minutes, a dispute takes weeks and gets you the same money. This section does not limit your legal right to dispute a charge with your bank, card issuer, or payment provider.

Price and tax

The standard price is US$6.99 per month. Where sales tax, VAT, GST, or other indirect tax applies, it is calculated and added at checkout, so the total you pay may be higher than US$6.99. For transactions processed via Stripe Managed Payments, Stripe, as merchant of record, is responsible for the applicable indirect tax handling.

Price changes

We may adjust the price of Plus in the future. If a change would affect your renewal, we will provide notice before the new price takes effect, as required by applicable law and our payment provider — you can cancel before the new price applies to your next billing cycle.